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Service Desk Options

​Our service desk provides a single point-of-contact for all users and operates 24 hours a day, every day. It is the focal point of all our procedures, allowing all clients to track all calls in progress and review closed calls.

Standard Support

London IT Solutions Consultancy | Support Services

  • 24/7 Helpdesk

  • Onsite Engineer within 1 Hour

  • Liaise with 3rd Parties

  • Virtual IT Manager

  • Onsite/Remote Support

  • Proactive System Care

  • Hotfixes and Firmware Updates

  • Change Management

  • Services Reporting

Advanced Support

London IT Solutions Consultancy | Advanced Support Services

  • Cloud Backup 

  • Domain Management

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* Services included in addition to Standard Support

Total Support

London IT Solutions Consultancy | Disaster Recovery Service

  • Business Continuity

 

* Services included in addition to Advanced Support

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Providing a Complete Suite of IT Solutions
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