Praetorian
Solutions

Praetorian Solutions provides robust support based on an efficient service delivery model which has been proven over time to be highly effective in meeting the needs of a wide range of organisations.

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Our IT Support model is based on making your tasks as simple as possible by providing support structures to meet your business requirements. Our support tools require NO direct access to your infrastructure and all access is based on Support Tickets attached to a resource. Proactive notifications can be dealt with remotely and securely.

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Our service desk provides a single point-of-contact for all users and operates 24 hours a day, every day. It is the focal point of all our procedures, allowing all clients to track all calls in progress and review closed calls.

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Each IT support package is tailored for your needs. This covers Cloud, On-Premise/Co-Lo, Infrastructure Security.